Each expert lists a per-minute price for the services they offer. Add balance to your wallet before connecting and check your usage during the consultation.
You can start from an expert’s profile when they’re available. Audio calls require both people to join. If an expert is away, check the profile for messaging, availability notifications or other experts you can speak to.
Are chat and audio calls priced the same?
Not necessarily. Experts set prices for their services independently. Check the rate beside the chat or audio call option before starting your consultation.
Is the first part of a consultation free?
Some experts offer a free chat introduction. Their profile shows whether one is available and how long it lasts. A free introduction is not included with every expert or service.
What happens to my unused wallet balance?
Unused balance stays in your Finvestalk wallet for future consultations. You can review your balance and transaction history from your account.
Can I share documents with my expert?
You can share relevant documents in the consultation chat. Have the files you want to discuss ready, and explain which part you need help understanding.
What if I need help with my consultation?
Contact Finvestalk support with the details of your consultation. You can also review the refund policy for information about eligible requests and how they are handled.